Refund & Cancellation Policy

You can request a full refund within 7 days of purchase if:

• the file doesn't open, is corrupted or is missing, and we can't fix it within 2 working days;

• the product is materially different from its description;

• you were charged twice for the same product, or charged but didn't get access.

Because files can be kept once downloaded, we don't refund a change of mind after the product has been downloaded or opened, except in the cases above.

Use the Contact page (topic: Refund request) with your order number, which starts with BD. We reply within 2 working days.

Approved refunds go back to the original payment method (UPI, card, netbanking or wallet) through Razorpay, usually within 5–7 working days depending on your bank.

Once refunded, access to that product ends.

An order can't be cancelled after payment, because access is instant. If a payment fails or is cancelled midway, no money is taken; if your bank debits you anyway, it's reversed automatically by the bank, usually within 5–7 working days.